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View Full Version : *Time for a Rant* Stupid Ebay Seller



englishminx
12-07-2010, 04:43 PM
I just feel like I want to let off steam, I have been searching for a while for a crop a dile big bite, and really wanted the pink one to match everything else pink. QVC do a great price on it, but the cost of the case really puts me off.

Anyway 2 weeks ago, as if by magic there happened to be 2 on ebay for sale (just my luck), both with cases and some grommets. (Not sure if its the grommets with the crop a dile or with the case they were coming with). Anyway I decided to bid on the used one rather than the new one, as the new one had a broken hinge on the case, and although it could probably be fixed I prefered to buy the one that wasnt.

I paid a fair bit for it £38 with p&P, which is still less than the cost of brand new on QVC for both the tool and the case, although I know i would have got more eyelets and gromlets that way.

Well my postie is quite sweet and they decided not to post it through my letter box (even though on collecting it it would have fitted). Low and behold, the only packaging is thin brown parcel paper around it, the crop a dile (heavy metal), has been put into the plastic (fragile thin) case, with the grommets etc, and then just wrapped in one layer of thin brown parcel paper.

Is it surprising that when i opened it, the case is completly damaged. The buyer had not even attempted to protect it, or wrote fragile on the paper or anything.

So now I have a used crop adile, some gromlets, which has cost me more than a brand new one from QVC, just because of some incompetent seller, and to think I could have brought the brand new one on ebay for less.

I am also so grateful my postie did not post it through my letter box, as that would have probably smashed the case to pieces when it landed on my flooring (as I dont have carpet), and I dread to think the damage the metal crop a dile could have done to the flooring.

Are sellers really that stupid?

Ok Rant Over!!!!

PS Maybe I should have called it crap a dile when I sent her the stroppy message on ebay.

blarf
12-07-2010, 06:08 PM
DID YOU PAYPAL? Lodge a dispute if she doesn't offer to sort it out.

LothianCrafts
12-07-2010, 06:20 PM
Yes if you have paid by paypal you will be able to get a refund.

Millburn
12-07-2010, 07:20 PM
some people are just thoughtless and selfish ((((hug)))

LoobyLou
12-07-2010, 07:25 PM
EM you have my sympathy. Ebay is brilliant when it works and an absolute nightmare when it doesn't. If she does not offer a refund, return or even partial refund that you are happy with, report her to Paypal.

Rentochops
12-07-2010, 10:11 PM
I feel for you too, oddly I just got an email from someone who never sent me a CDROM, the transaction was in 2009! She said she had gone out of business but her shop was open during this time and online even though I reported her to Ebay! She's trading again now!

craftycat
14-07-2010, 03:04 PM
Must admit this is why I am wary of Ebay. Pity some good offers on the double Seraphina CD too.

kitten_with_claws
14-07-2010, 03:20 PM
Must admit this is why I am wary of Ebay. Pity some good offers on the double Seraphina CD too.

I buy loads of stuff from eBay CC & in fact am a total eBay-holic! lol
I very rarely have a problem, mainly because I'm fussy who I shop with & I've never had anything I've sold get broken either (& I've shipped fragile stuff all over the world!), most people on eBay are pretty normal tbh.

Be careful of things like CDs etc., you may well get some stonking bargains but eBay is not necessarily always a 'cheap' place to shop - buyers know full well with things like craft CDs, they will have most likely been loaded onto a PC & then never touched again, so bidders will quite possibly bid them up to an almost new price! (So don't get carried away! lol)

Generally, I like eBay - EM was unlucky, her seller's f/b gave little or no indication her packing was going to be so inadequate....not necessarily a bad seller, just not a very bright one! Hopefully once messaged, he/she refunded EM's money on the strength of her word/supporting photo or whatever.
(I once received something wrapped (outer wrapping!) in wallpaper...luckily it wasn't anything fragile or easily damaged, as no, the wallpaper did not survive the postal system! lol)

craftycat
14-07-2010, 06:54 PM
I've had very mixed experiences with ebay. Sold late husband's car, with my son's help, and got the list price. Bought a really nice full length sheepskin coat. Only craft item was a CD copy of a knitting pattern, very poorly done and (I think) actually illegal as it was just taken from the original in a magazine.

Think my Seraphina purchase will have to wait until CherryPicking puts it out on their website. That is if it ever happens. I assumed the high number of Seraphina CDs listed on ebay was because downloads had been made - again illegal I assume!