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Thread: Wrong Tonic items

  1. #1
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    Default Wrong Tonic items

    I took advantage of the deals on Tonic dies but of the two I ordered they have sent out one right, one wrong. I already have the “wrong” one so I have asked for a returns label and for them to send out the correct one which is still in stock. I haven’t had any order problems until the rejoining of Tonic and CC and it is one Tonic and one CC that have been incorrect.

  2. #2
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    I think how it’s supposed to work is C&C email Tonic the order details and they’re picked and packed at Tonic HQ (just 1 Mile from me).
    There’s been loads of complaints about missing items since they’ve gone back to C&C.
    I’ve had an order recently that should have been 7 sets of dies and I’ve been sent 6. Just wish I could pop down the hill to get the missing item!!!

  3. #3
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    That would be great!

  4. #4
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    Forgot to add the dies were sent out in QVC DE bags!

  5. #5
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    Could that be a hint that QVC are getting craft back
    Or just the bag was recycled
    You don't have to be as mad as a box of frogs to be here but it helps:mysmilie_13:

  6. #6
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    Well tonic and crafters companion seem to be on Qvc germany

  7. #7
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    I have had Craft Buddy sent in QVC DE before now. I noticed at the beginning of the year that there were several shots/ videos of Tonic demos on QVC DE on theTonic FB page so I am thinking it was packed for one of those shows.
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  8. #8
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    Cheeky response in my opinion - return it via ASDA. They can think again if they think I am spending petrol money going to ASDA!

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