Results 1 to 3 of 3
-
25-05-2019, 11:11 PM #1
Told I'd be given £12 reward points for renewing. They lied
Having been a member of the C ad C Club for many years, I know I'll receive a £10 voucher when I renew membership. I got a letter a couple of weeks ago telling me I'd receive £12 bonus reward points. I duly renewed, and waited for my reward points. And waited...and waited. They didn't materialise so I emailed. Just got a reply and they said they were giving me the £10 discount instead!! They ALWAYS give that!! It was implied that the £12 was as well as, not instead of. I thought perhaps because I've been a member for over ten years. Even so, to tell me I'm getting £12, then to only give £10 is mean. Why make a special effort to tell me I'm getting bonus reward points if they had no intention of giving them to me? Things like this are happening with increased frequency. Get your act together, C and C!
Post Thanks / Like - 2 Thanks, 0 Likes2 Member(s) thanked for this post
-
26-05-2019, 11:51 AM #2
How annoying, and since they have changed the rewards system there is a minimum spend to redeem the voucher.
I'm not sure I will be renewing my membership, and told them so in a recent survey I did .Post Thanks / Like - 0 Thanks, 1 Likes1 Member(s) liked this post
-
26-05-2019, 07:47 PM #3Always look on the bright side, if you can't find it then polish up the dull side.
http://s69.photobucket.com/albums/i63/RozMinis/
https://rozneedlesandhooks.wordpress.com/ My Blog